1. Introduction

SrijanAI Innovations Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website srijanai.in and use our AI-powered products and services.

This policy complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, job title, industry, business requirements
• Technical Information: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Communication Data: Messages sent through contact forms, chat systems, or email

2.2 Sensitive Personal Data

We may collect sensitive personal data as defined under Indian law, including:

• Financial information (for payment processing)
• Biometric data (only when using our AI products that require such data)
• Any other information deemed sensitive under applicable law

3. How We Collect Information

We collect information through various methods:

• Direct Collection: When you fill out forms, contact us, or use our services
• Automatic Collection: Through cookies, web beacons, and similar technologies
• Third-Party Sources: From business partners, public databases, or social media platforms
• AI Product Usage: Data generated through the use of our AI solutions

4. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our AI products and services
• Processing transactions and managing customer relationships
• Communicating with you about our services, updates, and promotional offers
• Customizing your experience and providing personalized content
• Analyzing usage patterns to improve our website and services
• Complying with legal obligations and regulatory requirements
• Protecting against fraud, security threats, and illegal activities
• Training and improving our AI algorithms (with appropriate anonymization)

5. Legal Basis for Processing

We process your personal information based on:

• Consent: When you have given explicit consent for specific purposes
• Contract Performance: To fulfill our contractual obligations to you
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interest: For business purposes that do not override your privacy rights

6. Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in our operations
• Business Partners: When necessary for joint services or collaborations
• Legal Authorities: When required by law or to protect our rights
• Corporate Transactions: In case of merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response procedures for data breaches

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our AI algorithms and services

We will securely delete or anonymize your information when it is no longer needed.

9. Your Rights

Under Indian data protection laws, you have the right to:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Withdrawal of Consent: Withdraw consent for processing (where applicable)
• Objection: Object to certain types of processing

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences.

11. International Data Transfers

Your information may be transferred to and processed in countries outside India. We ensure appropriate safeguards are in place, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

12. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

14. Grievance Redressal

If you have any concerns about our privacy practices or wish to exercise your rights, please contact our Grievance Officer:

15. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Jalandhar, Punjab.

16. Contact Information

For any questions about this Privacy Policy or our data practices, please contact us: